MISSION
To provide superior clinical care, rehabilitation, wellness, and supportive services that meet the wants, needs, and expectations of our patients and residents – while achieving “quadruple aim” goals of better individual health care, better population health, lower costs and improved clinician experience – and drive performance and outcomes that are consistent with the demands of acute care partners and payor organizations.
VISION
To provide integrated post-acute health care, accountable care, services and technology that reduce rehospitalizations, generate quality clinical outcomes and customer service, navigate patients cost-effectively through post-acute care, and reduce costly outliers for providers, while developing industry-leading programs and capabilities and growing relationships with strategic partners.
A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 903-255-3502 or 800-372-4464 or email kpalmore@atcog.org.
For more information click on this link for details. https://apps.hhs.texas.gov/news_info/ombudsman/.